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Waterpark Lifeguards

Canad InnsWaterpark Lifeguards

Waterpark Lifeguards

  • Position Type: Evenings
  • Posted 3 weeks ago
  • Feb 28, 2017


POSITION: Water park Lifeguards


February 8, 2017

LOCATION: Canad Inns Destination Center Grand Forks APPLICATIONS DEADLINE: February 28, 2017
DEPARTMENT: Water park AVAILABILITY: Days   Evenings X Weekends X
MANAGER: Wendy Waldorf Full Time   Part Time X Maternity Leave   OTHER:  
Purpose: To create 100% Guest Satisfaction by providing excellent service to water park guests
Areas of Responsibility:
  • Insure the safety of all participants in and around the Water Park
  • Become familiar with all policies, rules and regulations as described in Water Park Manual.
  • Be proactive in preventing accidents.
  • Be professional and tactful in the enforcement of Water Park rules and regulation
  • Respond quickly to all emergency situations including administration of Emergency care to any person injured in the Water Park area
  • Promptly complete, or assist in the completion of water rescue and/or incident report.
  • Convey a professional image through a positive attitude and proper attire.
  • Establish and maintain good customer service and provide assistance in a courteous manner at all times.
  • Work all assigned shifts or secure an approved substitute.
  • Wear staff uniform while on duty.
  • Female uniform consists of Lifeguard shorts and suit, shirt is optional
  • Male uniform consists of Lifeguard shorts and shirt
  • Inspect facility for cleanliness and perform cleaning duties as required.
  • Be early to lifeguard stations to ensure prompt relief of fellow guard and provide backup coverage to other zones when appropriate.
  • Follow all facility rules to “set the standard” for the guest. Lead by example.
  • Carry out all duties as outlined from the Lifeguard Manual, written communications, staff meetings, and verbal communications.
  • Take the necessary actions when dealing with patrons who are causing disturbances, or who persist in violating expressed policies and procedures.
  • Work closely with fellow employees to ensure quality service and a friendly environment for our patrons.
  • Remain flexible in terms of shift scheduling to accommodate the changing needs of the Water Park, our patrons, and special events.

  Success Factors:

Focus On the Guest… Seek to understand the guest, internal and external customer and meet and exceed the needs of both the guest and the company.

Attend to Detail… Ensure that work is accurate, thorough and to the highest standards.

Take Responsibility… Demonstrate personal ownership of tasks and follow through to get the required results.

Apply Professional, Product, or Technical Expertise… Demonstrate the ability to apply technical, professional, or product expertise to everyday hotel situations.

Foster Teamwork… Work well in a team environment and motivate teams to sustain exceptional levels of performance.

Communicate Effectively… Clarify and provide information so that coworkers, customers, and suppliers understand and can take action.

Key Skills and Requirements:
Technical Service Skills… Demonstrate understanding of the technical service skills for waterpark area

Point of Sale… Skilled in utilization of point of sale systems and/or other back-of the house systems.

Upselling… Know the available products and services and suggest alternatives.

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