Canad Inns Careers

Online Job Posting - Guest Service Agent

Date Posted:
September 23, 2014
Application Deadline:
October 3, 2014
Location:
Canad Inns Destination Centre Garden City
Job Hours:
Part Time - 3-11pm shift
Description & Qualifications:

Creates   100% guest satisfaction by providing Canad Four Star Service and by exceeding   guest expectations

  •   Gives personal attention, takes   personal responsibility and uses teamwork when providing guest service
  •   Listens, apologizes with   empathy, finds a solution and follows through when resolving guest problems
  •   Assumes the responsibility to   notice when the guest is not satisfied and uses their best judgment as to   when it is appropriate to use the 100% Guest Satisfaction Guarantee

Performs   other duties as required to provide Canad Four Star Service

  •   Receives and processes incoming   customer reservations
  •   Greets customer and finds out   what they want (dates, times, type of rooms, etc.)
  •   Offers alternative room types,   rates and packages to the customer
  •   Records reservation information   accurately; identifies and records group and transient book codes and special   requests
  •   Identifies commissionable   reservations and secures required information
  •   Records and processes deposit   and billing information
  •   All other duties as required

Maximizes   occupancy and average rate by offering a variety of rates and promotional   packages and by helping to maintain accurate occupancy forecasts

  •   Utilizes suggestive selling   techniques as appropriate
  •   Adheres to rate control   procedures based on availability and forecasted occupancy
  •   Informs supervisor of potential   sell out dates so rate restrictions can be adhered to
  •   Records requests for special   accommodations and suites

 

How to Apply:

If you are interested in a Career with Canad Inns Destination Centre Garden City please forward your resume to rsisler@canadinns.com before application deadline.

Canad Inns values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted. 

For more information please contact:
Rebecca Sisler
Human Resources Coordinator
Phone:
Fax: 204-697-3377
Email: rsisler@canadinns.com
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