Creates 100% guest satisfaction by providing Canad Certified Four Star Service and by exceeding guest expectations.
¨ Gives personal attention, takes personal responsibility and uses teamwork when providing guest service
¨ Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems
¨ Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction Guarantee
¨ Maintains supply of clean dishes, glassware, silver, pots, et cetera, for all food service outlets in a timely & efficient manner.
¨ Dish machine cleans dishes, silverware, and glassware by operating dish machine
¨ Keeps cook line well stocked with china/hot plates
¨ Keeps glassware organized at all times, storing dishware in the proper location
¨ Empties all dirty dishware in the employee cafeteria, washes and returns to the proper location
¨ Assists in the breakdown of banquet functions; washes dishes of functions
¨ Washes pots & pans and returns them to proper place after cleaning
¨ Scrubs kettles & skillets as needed
¨ Maintains cleanliness of food production equipment
¨ All other duties as required
- must be able to lift 50 pounds and work in a noisy, fast paced environment.